1. Choose either the single-lead or 6-lead ECG for hire

2. We'll arrange for the device to be delivered to your doorstep when its next available (generally within 10 working days). While that's happening, you can set up your account so that when your device arrives, you can login and start recording ECGs immediately with our easy to follow instructions.

3. Share the ECGs with your health professional who will be able to tell you what the findings are.

4. Once your rental period is over, pack the device back into the box it arrived in, pop it in the return envelope and let the courier know its ready to be picked up from your doorstep.

5. Once everything is returned in the same condition it came to you in, we'll refund your security deposit.

Download the Kardia app and create an account

You will first need to download the Kardia app from the App store (iOS device)
or Google play (Android device). Just search for “Kardia” and then install the
app.

Launch the Kardia app and tap “Create Account". 

Next tap the boxes on the Terms of Service and Privacy Policy page.

To create a Kardia account, you must confirm that you are 18 years or older as well as accept the Terms of Service and Privacy Policy.Once finished, select "Next". 

Enter, then confirm the email that you would like used for your Kardia account. This email will be your Kardia login. 

Enter a password for the Kardia account that meets the password criteria shown. 

Select your country by tapping the drop down next to the country field. 

Once all fields are completed, select "Create Account". 

Lastly, enter a few more details to complete your Kardia profile. 

Once finished, select "Complete Profile". 

Once your Kardia profile is completed you will see a confirmation screen

You will then need to go to your email account and verify the email sent by Kardia.

Connect the ECG device to the Kardia app

After downloading the Kardia app and creating your account, the next thing to do is connect your ECG device and start recording. 

Ensure that your phone’s Bluetooth is turned on in your phone settings.

After opening the Kardia app, you will be taken to the Home tab. 

To get started, tap on the button labelled “RECORD YOUR ECG”.

Select “KardiaMobile” or "KardiaMobile 6L" from the dropdown list at the top.

Record your first ECG

Now, you can record your first ECG with the ECG device. Follow the steps
listed below to make sure you get a high-quality recording. Just select "Record
Your ECG" to get started. Disconnect headphones, charger cables, or any other connected
devices.

Clean the two electrodes with alcohol-based sanitizer, if
necessary.

Turn off hearing aids, if applicable.

Ensure the ECG device is within 30cm of the
smartphone.

Place the smartphone in front of you.

Place your ECG device in front of you also so that the "A" logo is facing up. 

When recording, the phone can either be placed Vertically or Horizontally, this will not affect the quality of the recording. 

Take a seat in a chair, and be in a seated,
relaxed position. Relax the arms and hands to reduce muscle noise. To reduce muscle noise, rest your arms on a flat surface to increase stability while you are recording.

If your fingers are dry, use the alcohol swabs included (or a damp paper towel or cloth) and lightly wet your fingers that will be touching the electrodes

If you are receiving no signal or weak signal when recording, please see the troubleshooting section and/or get in touch with Hire Health for more support.

Once the recording is completed, the app will instantly analyse the recording. 

This is not a comprehensive analysis of your ECG. The ECG will need to be professionally analysed by your health professional.

To return your device, please follow the instructions below:

1.Repackage all components back into the plastic safety container.

2.Put the plastic container into the prepaid courier bag supplied and leave outside your address in a safe, obvious place for the courier to collect.

3.Order the courier for pick up:

By Phone

Call NZ Post on 0800 501 501 

Select Option 2 for pick up and follow the phone instructions

Online

www.nzpost.co.nz/tools/bookapickup/address
Enter the tracking number found on the prepaid ticket attached to the return courier bag, the date when your item will be ready, the pick-up instructions, and your contact information.

In person

You can also drop the package off at your nearest NZ Post drop off location www.nzpost.co.nz/tools/find-nz-post

If you're having trouble getting a clear ECG recording, try these tips:

Clean the electrodes using a clean, damp, soft cloth. Wash your hands with soap and water. Use a very small amount of water to moisten the skin where your fingers make contact with the electrodes.

If the recording does not smooth out with trying the above tips, adjust your position to sit comfortably. Ensure that your arms and hands remain still to reduce muscle noise. Do not apply too much pressure to the electrodes.

If the recording still does not smooth out, move away from any nearby electronics, power cords or outlets as these can cause disruption.

If you wear hearing aids, turn them off prior to recording.

Please get in touch if you're still having problems. We'd love to help!

Once you have an ECG recording (or multiple ECG recordings) that you want to share, you can easily share them via email directly from the Kardia app.

If technology is not your thing, ask us to do it for you! We can access your account once we have your permission, and we'll send whatever ECGs you have recorded directly to the health professional of your choice (and anyone else for that matter! Feel free to share the ECGs with anyone you like!)

We can also print out your ECGs and post them back to you.

This device is the first FDA (Federal Drug Agency) approved portable ECG monitor. That means its been rigorously tested and has proven to be easy to use and accurate. You can choose to rent either a single lead ECG or 6-lead ECG which can be easily shared and analysed by your health professional.

The Kardia app itself can analyse your ECG prior to sharing with your health professional. Rhythms it can analyse include Atrial Fibrillation (AFib/AF), Bradycardia, Tachycardia, PVCs, Sinus Rhythm with wide QRS and Sinus Rhythm with SVE.

If you have a compatible smartphone/tablet you can use your own. Check compatibility here.

You can choose to add a smartphone to your order if you need one. If you do this, the smartphone comes already set up and ready to go.

The single-lead option is great if you're wanting basic heart monitoring, checking for various arrhythmias or for looking at the effects of exercise on the ECG.

The 6-lead ECG device provides more detailed information about the heart's electrical activity, making it a superior tool for diagnosing and monitoring a range of cardiac conditions.

In most cases, you'll receive your ECG device within 10 days of submitting your order. But we'll let you know when it's on the way.

Please get in touch if you have specific dates you'd like to use the device. In most cases, we can work with you to achieve this.